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Line 17: ==History== The origins of the modern Citizens Advice service can be traced back to the Betterton Report on [[Public Assistance]] from 1924.This report recommended that advice centres should be set up to offer members of the public advice to help them with their problems. During the 1930s, as preparations and plans were drawn up for the possibility of war, the role that the voluntary sector should have was determined. The National Council for Social Service (NCSS) called a meeting in 1938 in which plans to establish 'Citizens Aid Bureaux' were devised in the event of war. <ref>{{cite web\|url=http://www.citizensadvice.org.uk/index/aboutus/factsheets/ourhistory.htm\|title= Citizen's Advice Bureau Website\|}}</ref> The first 200 bureaux opened on 4 September 1939, 4 days after [[World War II]] started. Many of these initial bureaux were run by 'people of standing' in the community, for example the local bank manager. By 1942 there were 1074 bureaux in a wide range of improvised offices such as cafes, church halls, private homes and air raid shelters. Mobile offices also became important in ensuring that people could access advice. Many of the issues dealt with during that time were directly related to the war. These included the tracing of missing servicemen or prisoners of war, evacuations, pensions and other allowances.

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