Arriva Rail North: Difference between revisions
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Revision as of 14:07, 1 January 2020
Franchise(s) | Northern 1 April 2016–31 March 2025 |
---|---|
Main Region(s) | North West North East Yorkshire and the Humber |
Other Region(s) | East Midlands Staffordshire |
Fleet size | 394 units[nb 1] |
Stations called at | 528 |
Stations operated | 476 |
Parent company | Arriva UK Trains |
Other | |
Website | www.northernrailway.co.uk |
Northern (legal name Arriva Rail North Limited[1]) is a train operating company in Northern England which began operating the Northern franchise on 1 April 2016 and inherited units from the previous operator Northern Rail. A subsidiary of Arriva UK Trains, Northern is the largest train franchise in the United Kingdom in terms of the size of the network and the number of weekly services run; its trains call at 528 stations – about a quarter of all stations in the country - of these stations 476 are operated by Northern. [2]
Central to franchise commitments will be a £500 million investment in 101 new-built units – the diesel Class 195 and electric Class 331.[3] Introduced into service in July 2019,[4] these will be the first new-build trains for the Northern franchise since the introduction of the Class 333 in 2000 with further orders possible if the new units encourage passenger growth and improve passenger satisfaction.[5] The new rolling stock will enable all Pacer trains to be retired by June 2020. Additional commitments include the introduction of Class 769 bi-mode trains in March 2020, retirement of the Class 319s which are to be replaced by upgraded Class 323s by 2021 and 22 additional diesel units by 2022.[6] It is also planned that a franchise sub-brand, known as Northern Connect, will provide inter-urban services between major cities and towns in Northern England, as well as serving a number of major commuting stations.
Since the franchise began in April 2016, it has been beset by worsening punctuality,[7][8] perceived poor customer service,[9] frequent industrial action by staff,[10] and delays in introducing new rolling stock.[11] The franchise will run to 2025 with an option for an additional year which is dependent on performance.
The future of the franchise is currently being reviewed by the Department for Transport (DfT) and it is expected that the franchise in its existing legal entity will be terminated in 2020,[12][13][14] as part of a strategy to counter poor punctuality and generate passenger growth. The franchise will either become a short-term management contract operated by Arriva with a revised timetable and the franchise monitored under special measures for improvements,[15] or operated by the Operator of Last Resort (OLR).[16] The franchise could split up into separate 'West' and 'East' franchises in the event of the current franchise being terminated.[17]
History
In August 2014, the Department for Transport announced that Abellio, Arriva and Govia had been shortlisted to bid for the next Northern franchise.[18][19] The franchise was awarded to Arriva in December 2015.[20]
In May 2016, the Competition and Markets Authority launched an investigation into the transport department's decision to award the Northern network to Arriva.[21] Arriva operated the CrossCountry franchise and owned many bus companies in the Northern trains operating area in which 'a significant overlap occurs without competition from other service providers.'[22]
Penalty fares
As part of the new Franchise Agreement agreed in 2016, the Department for Transport required the introduction of a penalty fare scheme across 60% of the Northern network by the end of 2019 and across the entire network by the end of 2022.[23][irrelevant citation] The scheme aimed to reduce ticketless travel to less than 4.3% by March 2020 and 3.2% by March 2025.[23] In April 2018, a penalty fare scheme under the Railways (Penalty Fares) Regulations 2018 commenced to encourage passengers to purchase a ticket before boarding trains.
As ticket machines at Northern managed stations do not accept cash, a 'Promise to Pay' notice system (similar to the Permit to Travel ticketing system) is in operation. Customers who wish to purchase a ticket at an unmanned station of origin (i.e. either a closed, or no ticket office) with cash are required to collect a 'Promise to Pay' notice prior to boarding from a ticket machine. These notices can then be exchanged with the on-board conductor or with a member of railway staff at the destination station for a paid ticket.[24] Section 6 of the Railways (Penalty Fares) Regulations 2018 also covers a number of scenarios that prohibit penalty fares being issued such 'no facilities in operation for the sale of a travel ticket for that passenger's journey'.[25]
May 2018 timetable recast
The franchise was widely criticised for implementing a new timetable in May 2018 which resulted in widespread delays and cancellations.[29][30] Network Rail and Northern announced an independent inquiry to learn lessons and identify route alterations in readiness for the next timetable change in December 2018.[31] In an attempt to counter operational problems, Northern implemented an emergency timetable on 4 June 2018[32] – it stemmed some delays and cancellations but was still problematic compared with performance before the timetable change.
Punctuality was particularly bad in the North West due to the delay in the Blackpool–Preston electrification scheme, and the number of trains per hour through Manchester increased, with more trains using the Ordsall Chord which became operational in December 2017. Network Rail only informed train operating companies in January 2018 that the electrification scheme would be delayed until November; Northern had planned for the scheme to be complete as scheduled by May 2018 (it had already been postponed from Autumn 2017) and had trained drivers to operate new routes with electric rolling stock. Consequently, an alternative timetable had to be drafted up, and many train drivers were not sufficiently trained to drive the existing diesel rolling stock; this resulted in widespread cancellations.[33] Furthermore, the additional services through the Manchester corridor resulted in increased congestion, and this had a knock-on effect.[34] Performance statistics published by the Office of Rail and Road in October 2018 showed that from April to June 2018, the franchise recorded the lowest PPM – measured by train service departing within 5 minutes of its scheduled time – of any quarter since punctuality records began on the Northern franchise in 2009.[35]
Performance later in 2018 continued to be poor, with many passengers protesting and a reduced service on Saturdays due to industrial action.[36][37] In October 2018 it was announced that Manchester Oxford Road station, the busiest station managed by Northern with over 8 million passengers, was the most delayed station in the United Kingdom in 2018 – this was attributed to the chaos following the May 2018 timetable.[38][39] Between 14 October and 10 November 2018, Northern recorded the worst monthly performance on record, with more trains late than on time. Less than 40% of services arrived on time (defined as services arriving within 59 seconds of the planned arrival time) and only 71.9% departed within 5 minutes of the scheduled departure time.[40]
By November 2018, Arriva were re-evaluating their future involvement in the franchise due to a combination of declining passenger numbers as a result of the chaotic May 2018 timetable change and increasing compensation claims as a result of falling punctuality.[41] Both have pushed the franchise into financial losses and face[clarification needed] a £282 million government subsidy shortfall which was due to be passed onto the franchise.[42] Since the franchise commenced in April 2016 and despite an increase of 1,500 more weekly services transferred to Northern's operational remit, Northern has achieved no growth in passenger numbers.[43] Between April and June 2018, the franchise suffered a 2.4% decline in passenger numbers compared with the previous year. Of the 22 train operating companies in the United Kingdom to record a fall in passengers, Northern were one of only three franchises to record a year-on-year drop in passenger numbers in 2017–18.[44]
Statistics published in December 2018 showed that between April 2017 and March 2018, many Northern managed stations recorded a drop in passengers – this period did not include the May 2018 timetable change or the increased Saturday strikes by conductors.[45][clarification needed] The Mayor of Greater Manchester, Andy Burnham, also reported that the failing railways in the region was resulting in increased congestion on the roads and Metrolink system, as passengers were abandoning the rail service as it had become less reliable since May 2018.[46] To counter continuing poor performance and encourage improved punctuality, the window for which passengers can claim compensation for delayed services was reduced from 30 minutes to 15 minutes from 17 December 2018.[47]
Minor changes were implemented in the December 2018 timetable change. However Northern said they did not expect a reliable service to be implemented until the May 2019 timetable change; it was expected that by this time there would be new rolling stock in service with the Class 195 and Class 331, newly electrified lines operational which would alleviate the shortage of diesel rolling stock in the Northern fleet and most notably operational flaws with the May 2018 timetable ironed out as part of better optimised timetable in May 2019.[48]
May 2019 and new trains
In May 2019, further Northern Connect services were introduced, namely the Chester to Leeds service[49] and the revised Manchester Airport to Barrow/Windermere service, to run via Wigan North Western. They also introduced an hourly service from Hull to Scarborough, doubling the service frequency on the Bridlington–Scarborough section of the line.
However the May 2019 timetable does not include some of the improvements included in the original franchise agreement, such as a half-hourly service from Greenbank, Northwich, Knutsford and Altrincham to Stockport and Manchester; the additional Macclesfield and Poynton to Manchester and Blackpool service; or enhanced Sunday services.[50][51][52] The Transport Secretary, Chris Grayling, responded that "both Northern and Network Rail feel the additional paths cannot be accommodated without adversely affecting the reliability of other services on the network".[53]
In June 2019, the Operator of Last Resort (managed by the Department for Transport) conducted due diligence into the franchise believing the both operational and financial performance to be "unsustainable".[54] The Mayor of Greater Manchester, Andy Burnham, overtly demanded that the franchise be terminated as Northern have not delivered legally-binding franchise requirements as agreed in 2016 when the franchise commenced – citing disproportionate number of cancelled services, inability to deliver a full Sunday service due to a lack of drivers and failure to deliver new services.[55]
On 1 July 2019, the first nine units – seven Class 195 units and two Class 331 units – were introduced with a further 93 units to be introduced over the following 12 months. The initial roll-out commenced on three routes: Manchester Airport to Liverpool Lime Street and Barrow/Windermere and Leeds to Doncaster.[56]
Future
The franchise made a £21 million profit in 2016-17 and an £11.7 million profit in 2017-18 - a figure which does not include the fallout from the May 2018 timetable chaos.[57] At the start of the franchise, it was agreed that there would be a taxpayer subsidy of £275m in its first year and £260 in its third year - although Northern had received slightly more due to promised infrastructure improvements which the government had failed to deliver such as platforms 15 and 16 at Manchester Piccadilly which would have created a new path for the franchise to Manchester Airport. This subsidy was intended to fall sharply in 2020 to £221 million and by the end of the franchise in 2025 it would only receive £39 million.[58]
The fall in subsidy over the franchise is likely to push Arriva into a loss; The Times reported in summer 2019 that the Department of Transport viewed the franchise as "unsustainable" and were readying an Operator of Last Resort (OoLR) in the event the franchise collapses.[59] The government and franchisee adopted a strategy of investing in new trains to attract new passengers to gradually reduce the subsidy over a long-term period - however the franchise has struggled to increase passenger numbers, a challenge exacerbated by the fallout from the chaotic May 2018 timetable change.
It was confirmed in October 2019 that the Department of Transport were formulating a stabilisation strategy for the franchise which could entail supervising its workings whilst letting Arriva operate the day-to-day services - an arrangement akin to special measures.[60] Grant Shapps was critical of regular Sunday cancellations given Arriva had committed to legally adhere to ensuring minimum service requirements as part of the franchise agreement.
Following this announcement Arriva Trains UK expressed its regret and had adopted the view that 'collective system inability' had rendered the 2015 franchise agreement invalid.[61] They referenced infrastructure upgrades which were reneged upon by the Department for Transport and unworkable timetabling by Network Rail - illustrated by consistent delays on the certain routes.[61]
In November 2019, it was reported Arriva were a target of a takeover but that the Northern franchise would not be included in such a deal.[62] In the same month, Rail magazine cautioned against an Operator of Last Resort (OLR), arguing that problems ran far deeper than just Northern and OLR would not be a panacea - citing Network Rail implementing a timetable with little resilience against delays, the Department of Transport (DfT) not releasing funding for infrastructure upgrades and interfering local mayors.[63]
Services
Northern took over all the services operated by Northern Rail (also branded Northern) on 1 April 2016[64] and on the same date, services between Manchester Airport and Blackpool North, Manchester Airport and Barrow in Furness and Oxenholme to Windermere from First TransPennine Express.[65]
Northern took over responsibility for all the stations managed by Northern Rail, as well as Arnside, Barrow-in-Furness, Birchwood, Burneside, Carnforth, Grange-over-Sands, Kendal, Staveley, Ulverston, Warrington Central and Windermere from First TransPennine Express.[65] Northern will staff some currently unstaffed stations. The first stations to be staffed will be Baildon and Ben Rhydding,[66] both in West Yorkshire.
Northern has committed to introducing free Wi-Fi on trains, and new ticketing options including the ability for customers to print their own tickets.[67] Arriva will provide new services across the North of England.[68]
The Cleethorpes to Barton-on-Humber service was due to be transferred to East Midlands Railway in August 2019 but will now not transfer until December 2019 .[65][69][70] The transfer will include Barrow Haven, Barton upon Humber, Goxhill, Great Coates, Grimsby Docks, Habrough, Healing, New Clee, New Holland, Stallingborough, Thornton Abbey and Ulceby stations.
On 1 July 2016, the business was divided into four regions, each headed up by a regional director:[71]
- Central – regional director based in Manchester
- East – regional director based in Leeds
- North East – regional director based in Newcastle upon Tyne
- West – regional director based in Preston
Table of off-peak services
Below is a list of off-peak services, per the 30 June – 14 December 2019 timetables.[72] It has been slightly simplified due to some routes' irregular service pattern. Due to the extensive nature of the network, it has been split by geographic area. Some services are listed in more than one place. Northern Connect lines are marked with their colour next to their route.
North East
Northumberland | ||||
---|---|---|---|---|
Route | tph | Calling at | Stock | |
MetroCentre to Morpeth | 1 | Newcastle, Manors and Cramlington | 156, 158 | |
MetroCentre to Chathill | – | Newcastle, Manors, Cramlington, Morpeth, Pegswood, Widdrington, Acklington and Alnmouth 2 trains per day | ||
Tyne Valley, Durham Coast and Esk Valley Lines | ||||
Route | tph | Calling at | Stock | |
Carlisle to Newcastle | 1 | Haltwhistle, Hexham, Prudhoe and MetroCentre | 156, 158 | |
Wetheral, Brampton (1tp2h), Haltwhistle, Bardon Mill (1tp2h), Haydon Bridge, Hexham, Prudhoe and MetroCentre trains either serve Brampton, or Bardon Mill | ||||
Hexham to Nunthorpe | Corbridge, Riding Mill, Stocksfield, Prudhoe, Wylam, Blaydon, MetroCentre, Dunston, Newcastle, Heworth, Sunderland, Seaham, Hartlepool, Seaton Carew, Billingham, Stockton, Thornaby, Middlesbrough, James Cook, Marton and Gypsy Lane Some trains terminate at Middlesbrough, with Whitby services providing the hourly Middlesbrough-Nunthorpe service. Other trains extend to Battersby or Danby | |||
Middlesbrough to Whitby | – | James Cook, Marton, Gypsy Lane, Nunthorpe, Great Ayton, Battersby, Kildale, Commondale, Castleton Moor, Danby, Lealholm, Glaisdale, Egton, Grosmont, Sleights and Ruswarp 4 trains per day, with an extra one in summer |
156, 158 | |
Tees Valley Line | ||||
Route | tph | Calling at | Stock | |
Saltburn to Darlington (and Bishop Auckland) | 2 | Marske, Longbeck, Redcar East, Redcar Central, South Bank (1tph), Middlesbrough, Thornaby, Eaglescliffe, Allens West and Dinsdale. 1tph extends to Bishops Auckland, calling at North Road, Heighington, Newton Aycliffe and Shildon | 156, 158 |
Cumbria and North Lancashire
Manchester to Cumbria | ||||
---|---|---|---|---|
Route | tph | Calling at | Stock | |
Manchester Airport to Cumbria | 1 | Heald Green, Gatley (southbound-only), East Didsbury (northbound-only), Burnage (southbound-only), Mauldeth Road (irregular), Manchester Piccadilly, Manchester Oxford Road, Wigan North Western, Leyland, Preston All trains continue north. 11 trains per day continue to Barrow-in-Furness, see below. 4 trains per day continue to Windermere (most trains skipping Lancaster northbound), see below. |
195 | |
Lancaster to Barrow-in-Furness | Carnforth, Silverdale (irregular), Arnside, Grange-over-Sands, Kents Bank (irregular), Cark (irregular), Ulverston and Dalton (irregular), Roose (irregular) 11 trains per day continue to Manchester Airport, see above. 4 trains per day (none from Manchester Airport) continue to Carlisle, see below. |
156, 195 | ||
Barrow-in-Furness to Carlisle | Askam, Kirkby-in-Furness, Foxfield, Green Road, Millom, Silecroft, Bootle, Ravenglass, Drigg, Seascale, Sellafield, St Bees, Corkickle, Whitehaven, Parton, Harrington, Workington, Flimby, Maryport, Aspatria, Wigton and Dalston 4 trains per day continue to Lancaster, see above. |
156 | ||
Oxenholme Lake District to Windermere | Kendal, Burneside and Staveley 4 trains per day continue to Manchester Airport. See above. |
156, 195 | ||
'Little' North Western | ||||
Route | tph | Calling at | Stock | |
Leeds to Carlisle | 0.5 | Shipley, Bingley, Keighley, Skipton, Gargrave (irregular), Hellifield, Long Preston (irregular), Settle, Horton in Ribblesdale, Ribblehead, Dent, Garsdale, Kirkby Stephen, Appleby, Langwathby, Lazonby & Kirkoswald and Armathwaite | 153, 158 | |
Leeds to Lancaster | Shipley, Bingley, Keighley, Skipton, Gargrave, Hellifield, Long Preston, Giggleswick, Clapham, Bentham, Wennington and Carnforth some trains continue to Bare Lane and Morecambe, providing additional service |
158, 150 | ||
Lancaster to Morecambe | 1 | Bare Lane Hourly service supplemented/modified by additional trains from Leeds. |
156 | |
Lancaster to Heysham Port | – | Bare Lane, Morecambe 1 train per day | ||
Tyne Valley Line | ||||
Route | tph | Calling at | Stock | |
Carlisle to Newcastle | 1 | Haltwhistle, Hexham, Prudhoe and MetroCentre | 156, 158 | |
Wetheral, Brampton (1tp2h), Haltwhistle, Bardon Mill (1tp2h), Haydon Bridge, Hexham, Prudhoe and MetroCentre trains either serve Brampton, or Bardon Mill |
Preston area
Manchester to Preston | ||||
---|---|---|---|---|
Route | tph | Calling at | Stock | |
Manchester Airport to Cumbria | 1 | Heald Green, Gatley (irregulary), East Didsbury (irregular), Burnage, Mauldeth Road (irregular), Manchester Piccadilly, Manchester Oxford Road, Wigan North Western, Leyland, Preston All trains continue north. 11 trains per day continue to Barrow-in-Furness, see above. 4 trains per day continue to Windermere (most trains skipping Lancaster northbound), see above. |
195 | |
Manchester Airport to Blackpool North | Heald Green, Gatley (irregular), East Didsbury (irregular), Burnage (irregular), Mauldeth Road (irregular), Manchester Piccadilly, Manchester Oxford Road, Deansgate, Salford Crescent, Bolton, Horwich Parkway, Blackrod (irregular), Chorley, Buckshaw Parkway, Preston and Poulton-le-Fylde | 319, 331 | ||
Hazel Grove to Blackpool North | Woodsmoor, Davenport, Stockport, Heaton Chapel, Levenshulme, Manchester Piccadilly, Manchester Oxford Road, Deansgate, Salford Crescent, Bolton, Lostock (northbound only), Horwich Parkway, Blackrod (irregular), Chorley, Buckshaw Parkway, Leyland, Preston, Kirkham and Wesham, Poulton-le-Fylde and Layton Monday-Saturday only. |
319, 331 | ||
Manchester Victoria to Preston | Salford Central, Salford Crescent, Bolton, Lostock, Horwich Parkway, Blackrod, Adlington, Chorley, Buckshaw Parkway and Leyland | |||
East Lancashire line | ||||
Route | tph | Calling at | Stock | |
Blackpool North to York | 1 | Poulton-le-Fylde, Preston, Blackburn, Accrington, Burnley Manchester Road, Hebden Bridge, Mytholmroyd, Sowerby Bridge, Halifax, Bradford Interchange, New Pudsey, Leeds, Cross Gates (irregular) and Church Fenton | 158, 195 | |
Preston to Colne | Lostock Hall, Bamber Bridge, Pleasington, Cherry Tree, Mill Hill, Blackburn, Rishton, Church & Oswaldtwistle, Accrington, Huncoat, Hapton, Rose Grove, Burnley Barracks, Burnley Central, Brierfield and Nelson | 156, 150 | ||
Merseyside to Blackpool | ||||
Route | tph | Calling at | Stock | |
Liverpool Lime Street to Blackpool North | 1 | Huyton, St Helens Central, Wigan North Western, Euxton, Leyland, Preston, Kirkham & Wesham, Poulton-le-Fylde | 319, 331 | |
Ormskirk to Preston | Burscough Junction, Rufford and Croston | 156, 150 | ||
Preston to Blackpool South | Salwick (irregular), Kirkham & Wesham, Moss Side, Lytham, Ansdell & Fairhaven, St Annes-on-the-Sea, Squires Gate and Blackpool Pleasure Beach |
Liverpool
Liverpool to Wigan and Blackpool | ||||
---|---|---|---|---|
Route | tph | Calling at | Stock | |
Liverpool Lime Street to Wigan North Western | 2 | Edge Hill, Wavertree Technology Park, Broad Green, Roby, Huyton, Prescot, Eccleston Park, Thatto Heath, St Helens Central, Garswood and Bryn | 319 | |
Liverpool Lime Street to Blackpool North | 1 | Huyton, St Helens Central, Wigan North Western, Euxton, Leyland, Preston, Kirkham & Wesham, Poulton-le-Fylde | 319, 331 | |
Liverpool to Warrington and Manchester | ||||
Route | tph | Calling at | Stock | |
Liverpool Lime Street to Manchester Airport | 1 | Liverpool South Parkway, Warrington Central, Birchwood, Manchester Oxford Road, Manchester Piccadilly and Mauldeth Road Some trains call additionally at East Didsbury; Sunday services call at East Didsbury instead of Mauldeth Road. |
195 | |
Liverpool Lime Street to Manchester Oxford Road | Mossley Hill, West Allerton, Liverpool South Parkway, Hough Green, Widnes, Warrington Central, Padgate, Birchwood, Glazebrook, Irlam, Flixton, Chassen Road (1tp2h), Urmston and Deansgate | 150, 156 | ||
Edge Hill, Mossley Hill, West Allerton, Liverpool South Parkway, Hunts Cross, Halewood, Hough Green, Widnes, Sankey for Penketh, Warrington Central, Birchwood, Irlam, Urmston, Humphrey Park (1tp2h), Trafford Park (1tp2h) and Deansgate | ||||
Liverpool Lime Street to Warrington Bank Quay | Edge Hill, Wavertree Technology Park, Broad Green, Roby, Huyton, Whiston, Rainhill, Lea Green, St Helens Junction and Earlestown | 319, 323 | ||
Liverpool Lime Street to Crewe | Edge Hill, Wavertree Technology Park, Broad Green, Roby, Huyton, Whiston, Rainhill, Lea Green, St Helens Junction, Earlestown, Newton-le-Willows, Patricroft, Eccles, Deansgate, Manchester Oxford Road, Manchester Piccadilly, Mauldeth Road, Burnage, East Didsbury, Gatley, Heald Green, Manchester Airport, Styal, Wilmslow, Alderley Edge, Holmes Chapel and Sandbach |
Manchester (via Oxford Road and Piccadilly)
CLC line | ||||
---|---|---|---|---|
Route | tph | Calling at | Stock | |
Liverpool Lime Street to Manchester Oxford Road | 1 | Mossley Hill, West Allerton, Liverpool South Parkway, Hough Green, Widnes, Warrington Central, Padgate, Birchwood, Glazebrook, Irlam, Flixton, Chassen Road (1tp2h), Urmston and Deansgate | 150, 156 | |
Edge Hill, Mossley Hill, West Allerton, Liverpool South Parkway, Hunts Cross, Halewood, Hough Green, Widnes, Sankey for Penketh, Warrington Central, Birchwood, Irlam, Urmston, Humphrey Park (1tp2h), Trafford Park (1tp2h) and Deansgate | ||||
Liverpool Lime Street to Manchester Airport | Liverpool South Parkway, Warrington Central, Birchwood, Manchester Oxford Road, Manchester Piccadilly and Mauldeth Road Some trains call additionally at East Didsbury; Sunday services call at East Didsbury instead of Mauldeth Road. |
195 | ||
Airport Line | ||||
Route | tph | Calling at | Stock | |
Cumbria to Manchester Airport | 1 | Preston, Leyland, Wigan North Western, Manchester Oxford Road, Manchester Piccadilly, Mauldeth Road (irregular), Burnage (southbound-only), East Didsbury (northbound-only), Gatley (southbound-only) and Heald Green All trains continue north. 11 trains per day continue to Barrow-in-Furness, see above. 4 trains per day continue to Windermere (most trains skipping Lancaster northbound), see above. |
195 | |
Blackpool North to Manchester Airport | Poulton-le-Fylde, Preston, Buckshaw Parkway, Chorley, Blackrod (irregular), Horwich Parkway, Bolton, Salford Crescent, Deansgate, Manchester Oxford Road, Manchester Piccadilly, Mauldeth Road (irregular), Burnage (northbound-only), East Didsbury (irregular), Gatley (northbound-only) and Heald Green | 319, 331 | ||
Liverpool Lime Street to Crewe | Edge Hill, Wavertree Technology Park, Broad Green, Roby, Huyton, Whiston, Rainhill, Lea Green, St Helens Junction, Earlestown, Newton-le-Willows, Patricroft, Eccles, Deansgate, Manchester Oxford Road, Manchester Piccadilly, Mauldeth Road, Burnage, East Didsbury, Gatley, Heald Green, Manchester Airport, Styal, Wilmslow, Alderley Edge, Holmes Chapel and Sandbach | 319, 323 | ||
West Coast Main Line | ||||
Route | tph | Calling at | Stock | |
Manchester Piccadilly to Crewe | 1 | Levenshulme, Heaton Chapel, Stockport, Cheadle Hulme, Handforth, Wilmslow, Alderley Edge, Chelford, Goostrey, Holmes Chapel and Sandbach | 319, 323 | |
Wigan North Western to Alderley Edge | Hindley, Westhoughton, Bolton, Salford Crescent, Manchester Oxford Road, Manchester Piccadilly, Levenshulme, Heaton Chapel, Stockport, Cheadle Hulme, Handforth and Wilmslow | 142, 150, 156 | ||
Manchester Piccadilly to Stoke-on-Trent | Stockport, Cheadle Hulme, Bramhall, Poynton, Adlington, Prestbury, Macclesfield, Congleton and Kidsgrove | 323 | ||
Mid-Cheshire Line | ||||
Route | tph | Calling at | Stock | |
Manchester Piccadilly to Chester | 1 | Stockport, Navigation Road, Altrincham, Hale, Ashley, Mobberley, Knutsford, Plumley, Lostock Gralam, Northwich, Greenbank, Cuddington, Delamere and Mouldsworth | 142, 150, 156 | |
Buxton Line | ||||
Route | tph | Calling at | Stock | |
Manchester Piccadilly to Buxton | 1 | Stockport, Davenport, Woodsmoor, Hazel Grove, Disley, New Mills Newtown, Whaley Bridge and Chapel-en-le-Frith | 150, 156 | |
Levenshulme, Heaton Chapel, Stockport, Davenport, Woodsmoor, Hazel Grove, Middlewood (1tp2h), Disley, New Mills Newtown, Furness Vale, Whaley Bridge, Chapel-en-le-Frith and Dove Holes | ||||
Manchester Piccadilly to Hazel Grove | Levenshulme, Heaton Chapel, Stockport, Davenport and Woodsmoor | 319, 323 | ||
Blackpool North to Hazel Grove | Poulton-le-Fylde, Preston, Leyland, Buckshaw Parkway, Chorley, Horwich Parkway, Lostock (northbound only), Bolton, Salford Crescent, Deansgate, Manchester Oxford Road, Manchester Piccadilly, Levenshulme, Heaton Chapel, Stockport, Davenport and Woodsmoor Monday-Saturday only. | |||
Glossop and Hope Valley Lines | ||||
Route | tph | Calling at | Stock | |
Manchester Piccadilly to Hadfield | 2 | Ashburys, Guide Bridge, Flowery Field, Newton for Hyde, Godley, Hattersley, Broadbottom, Dinting and Glossop | 323 | |
Manchester Piccadilly to Rose Hill Marple | Gorton, Fairfield (1tph), Guide Bridge, Hyde North (1tph), Hyde Central, Woodley and Romiley | 142, 150, 156 | ||
Manchester Piccadilly to New Mills Central | 1 | Ashburys, Belle Vue (irregular), Ryder Brow, Reddish North, Brinnington, Bredbury, Romiley, Marple and Strines (1tp2h) | ||
Manchester Piccadilly to Sheffield | Reddish North, Brinnington, Bredbury, Romiley, Marple, New Mills Central, Chinley, Edale, Hope, Bamford, Hathersage, Grindleford and Dore & Totley |
Manchester (via Victoria)
West Yorkshire
Huddersfield Line | ||||
---|---|---|---|---|
Route | tph | Calling at | Stock | |
Leeds to Southport | 1 | Cottingley, Morley, Dewsbury, Mirfield, Brighouse, Sowerby Bridge, Mytholmroyd, Hebden Bridge, Todmorden, Walsden, Littleborough, Smithy Bridge, Rochdale, Manchester Victoria, Salford Central, Salford Crescent, Walkden, Atherton, Daisy Hill, Wigan Wallgate, Gathurst, Appley Bridge, Parbold, Burscough Bridge and Meols Cop | 142, 150, 156 | |
Castleford to Huddersfield | Wakefield Kirkgate, Mirfield, Deighton | 142 | ||
Caldervale Line | ||||
Route | tph | Calling at | Stock | |
York to Blackpool North | 1 | Church Fenton, Cross Gates (irregular), Leeds, New Pudsey, Bradford Interchange, Halifax, Sowerby Bridge, Mytholmroyd, Hebden Bridge, Burnley Manchester Road, Accrington, Blackburn, Preston and Poulton-le-Fylde | 158, 195 | |
Leeds to Chester | Bramley, New Pudsey, Bradford Interchange, Halifax, Sowerby Bridge, Mytholmroyd, Hebden Bridge, Rochdale, Manchester Victoria, Newton-le-Willows, Earlestown, Warrington Bank Quay, Runcorn East, Frodsham and Helsby | 150, 153, 156, 158, 195 | ||
Leeds to Manchester Victoria | Bramley, New Pudsey, Bradford Interchange, Halifax, Hebden Bridge, Todmorden and Rochdale | 153, 158 | ||
Leeds to Huddersfield | Bramley, New Pudsey, Bradford Interchange, Low Moor, Halifax and Brighouse | 142, 144, 155 | ||
Leeds-Bradford Lines | ||||
Route | tph | Calling at | Stock | |
Leeds to Bradford Forster Square | 2 | Kirkstall Forge, Apperley Bridge, Shipley and Frizinghall | 333, 331 | |
Wharfedale Line | ||||
Route | tph | Calling at | Stock | |
Leeds to Ilkley | 2 | Guiseley, Menston, Burley-in-Wharfedale and Ben Rhydding | 333, 331 | |
Bradford Forster Square to Ilkley | Frizinghall, Shipley, Baildon, Guiseley, Menston, Burley-in-Wharfdale and Ben Rhydding | |||
Airedale Line | ||||
Route | tph | Calling at | Stock | |
Leeds to Skipton | 2 | Kirkstall Forge (limited), Apperley Bridge (limited), Shipley, Saltaire, Bingley, Crossflatts, Keighley, Steeton & Silsden, Cononley | 333, 321, 322, 331 | |
Bradford Forster Square to Skipton | Frizinghall, Shipley, Saltaire, Bingley, Crossflats, Keighley, Steeton & Silsden and Cononley | |||
Leeds to Lancaster | 0.5 | Shipley, Bingley, Keighley, Skipton, Gargrave, Hellifield, Long Preston, Giggleswick, Clapham, Bentham, Wennington and Carnforth some trains continue to Bare Lane and Morecambe, providing additional service |
158, 150 | |
Leeds to Carlisle | Shipley, Bingley, Keighley, Skipton, Gargrave (irregular), Hellifield, Long Preston (irregular), Settle, Horton in Ribblesdale, Ribblehead, Dent, Garsdale, Kirkby Stephen, Appleby, Langwathby, Lazonby & Kirkoswald and Armathwaite | 153, 158 | ||
Harrogate Line | ||||
Route | tph | Calling at | Stock | |
Leeds to Harrogate | 1 | Horsforth and Hornbeam Park | 144, 153, 170 | |
Leeds to Knaresborough | Burley Park, Headingley, Horsforth, Weeton, Pannal, Hornbeam Park, Harrogate and Starbeck | |||
Leeds to York | Burley Park, Headingley, Horsforth, Weeton, Pannal, Hornbeam Park, Harrogate, Starbeck, Knaresborough, Cattal, Hammerton and Poppleton | 142, 150, 153, 155, 158, 170 | ||
Pontefract Line | ||||
Route | tph | Calling at | Stock | |
Leeds to Knottingley | 1 | Woodlesford, Castleford, Glasshoughton and Pontefract Monkhill. | 142, 144 | |
Wakefield Westgate, Wakefield Kirkgate, Streethouse, Featherstone, Pontefract Tanshelf and Pontefract Monkhill | 142, 144, 150 | |||
Leeds to Goole | – | Woodlesford, Castleford, Glasshoughton, Whitley Bridge, Hensall, Snaith and Rawcliffe 2 trains per day Leeds-bound, 1 train per day Goole-bound, Monday to Saturday only. |
144, 156 | |
Wakefield Line | ||||
Route | tph | Calling at | Stock | |
Leeds to Doncaster | 1 | Outwood, Wakefield Westgate, Sandal & Agbrigg, Fitzwilliam, South Elmsall, Adwick and Bentley | 170, 321, 322, 331 | |
Leeds to Sheffield | Outwood, Wakefield Westgate, Sandal & Agbrigg, Fitzwilliam, Moorthorpe, Thurnscoe, Goldthorpe, Bolton-upon-Dearne, Swinton, Rotherham Central and Meadowhall | 142, 144, 150, 153, 158, 170 | ||
Penistone Line | ||||
Route | tph | Calling at | Stock | |
Huddersfield to Sheffield | 1 | Lockwood, Berry Brow, Honley, Brockholes, Stocksmoor, Shepley, Denby Dale, Penistone, Silkstone Common, Dodworth, Barnsley, Wombwell, Elsecar, Chapeltown and Meadowhall (on Sundays several services are extended to Lincoln) | 144, 158 | |
Hallam Line | ||||
Route | tph | Calling at | Stock | |
Leeds to Sheffield | 1 | Woodlesford, Castleford, Normanton, Wakefield Kirkgate, Darton, Barnsley, Wombwell, Elsecar, Chapeltown and Meadowhall | 144, 142 | |
Leeds to Nottingham | Wakefield Kirkgate, Barnsley, Meadowhall, Sheffield, Dronfield, Chesterfield, Alfreton, Langley Mill and Ilkeston | 158, 195 | ||
Leeds to Lincoln | Wakefield Kirkgate, Barnsley, Meadowhall, Sheffield, Worksop, Retford, Gainsborough Lea Road and Saxilby | 142, 144, 153, 158, 195 | ||
York and Selby Lines | ||||
Route | tph | Calling at | Stock | |
Leeds to York | 1 | Cross Gates, Garforth, East Garforth, Micklefield, Church Fenton and Ulleskelf (irregular) | 155, 158 | |
Leeds to Selby | Cross Gates, Garforth, East Garforth, Micklefield and South Milford | 155 |
South Yorkshire and Humber
Northern Connect
By December 2019, Northern plans to operate a network of twelve Northern Connect inter-urban express services – a franchise requirement. Most of these will be operated by brand-new Class 195 Civity diesel multiple units and Class 331 Civity electric multiple units, whilst the Middlesbrough to Carlisle via Newcastle route will be operated by refurbished Class 158 units. Electrification of the line between Oxenholme and Windermere was cancelled by the Government in 2017,[73] so the Manchester Airport to Windermere route will be operated initially by Class 769 Flex trains instead, with Class 195 Civity trains taking over by the end of 2019.[73]
Places that will be served by Northern Connect routes include Bradford, Chester, Halifax, Leeds, Liverpool, Manchester, Middlesbrough, Nottingham, Newcastle, Preston, Sheffield, Barnsley, Lincoln, Wakefield, Wigan and York.
Northern Connect planned future routes and future rolling stock
Rolling stock
Northern inherited the rolling stock operated by Northern Rail, namely Class 142, 144, 150, 153, 155, 156 and 158 diesel multiple units and Class 319, 321, 322, 323 and 333 electric multiple units. To operate services transferred from the TransPennine Express franchise, four Class 185 units were sublet from that franchise to Northern, with this later reducing to two units. As of the May 2019 timetable change, these sublet units have since returned to TPE. To provide additional peak time capacity on the Calder Valley Line, one Class 180 unit is sublet from Grand Central to Northern per weekday.
Class 37/4 locomotives and Mark 2 carriages were hired from Direct Rail Services for Cumbrian Coast line services until December 2018.[65][79]
The first Class 142 train, 142005, was withdrawn from service on 12 August 2019,[80] with the remaining Class 142s due to be withdrawn before the end of the year. As of December 2019, 47 units have been withdrawn from service.
Current fleet
Class | Image | Type | Top speed | Number | Carriages | Routes | Built | ||
---|---|---|---|---|---|---|---|---|---|
mph | km/h | ||||||||
Shunting locomotive | |||||||||
08[citation needed] | Shunter | 15 | 24 | 1 | N/A | Stock movements | 1952–62 | ||
Diesel multiple units | |||||||||
142 Pacer | DMU | 75 | 121 | 32 | 2 | Local and commuter services across the North | 1985–87 | ||
144 Pacer | 13 | Local and commuter services in Yorkshire | 1986–87 | ||||||
10 | 3 | ||||||||
150/1 & 150/2 Sprinter |
78 | 2 | Local and commuter services across the North | 1985–87 | |||||
153 Super Sprinter | 20 | 1 | Local and commuter services across the North Also used to boost capacity on peak time services |
1987–88 | |||||
155 Super Sprinter | 7 | 2 |
|
1987–88 | |||||
156 Super Sprinter | 75 | 121 | 47 | 2 | Local, commuter and regional services across the North | 1987–89 | |||
158/0 & 158/9 Express Sprinter |
90 | 140 | 45 | 2 |
|
1989–92 | |||
8 | 3 | ||||||||
170/4 Turbostar | 100 | 161 | 16 | 3 |
|
2003–05 | |||
180 Adelante | 125 | 201 | 1 | 5 | Calder Valley Line peak time services[nb 4] (One unit is subleased from Grand Central)[81] |
2000–01 | |||
195/0 & 195/1 Civity | 100 | 161 | 12 | 2 |
|
2018–19 | |||
22 | 3 | ||||||||
Electric multiple units | |||||||||
319/3 | EMU | 100 | 161 | 17 | 4 | Electrified commuter services in Greater Manchester, Merseyside and Lancashire | 1990 | ||
321/9 | 100 | 161 | 3 | 4 | Electrified commuter services in West Yorkshire | 1991 | |||
322 | 100 | 161 | 5 | 4 | Electrified commuter services in West Yorkshire | 1990 | |||
323 | 90 | 140 | 17 | 3 | Electrified commuter services in and around Greater Manchester and Merseyside | 1992–93 | |||
331/0 & 331/1 Civity | 100 | 161 | 15 | 3 |
|
2018–19 | |||
12 | 4 | ||||||||
333 | 100 | 161 | 16 | 4 | Electrified commuter services in West Yorkshire | 2000 | |||
Future fleet
City | Peak Capacity (07:59–10:00, seats + standing) | |
---|---|---|
Dec 2017 | Dec 2019 | |
Leeds | 26,034 | 35,000 |
Liverpool | 7,819 | 9,500 |
Manchester | 45,840 | 52,200 |
Newcastle | 2,440 | 3,100 |
Sheffield | 6,420 | 10,000 |
The withdrawal of Class 142 and 144 trains, known commonly as Pacers, commenced on 12 August 2019, with the last to be removed from traffic during the first half of 2020.[83] Other trains due to leave Northern's fleet are the Class 153 diesel multiple unit and Class 319, Class 321 and Class 322 electric multiple units.[citation needed]
As part of the franchise agreement, there is a requirement to undertake refurbishment of all retained vehicles – these being the Class 150, 155, 156, 158 and 170 diesel multiple units and the Class 319, 323 and 333 electric multiple units. This includes new flooring and seat coverings, internal repaint, CCTV, Wi-Fi and provision of electric sockets. The sixteen Class 333 units were also to have two vehicles per set modified to a “metro style” configuration to increase passenger carrying capacity per unit by at least 19%, but this did not materialise. The Class 319 and 333 units are also to have pantograph monitoring equipment installed.[84]
Northern has ordered 101 brand new trains from Spanish rolling stock manufacturer CAF.[85][86] A total of 58 Class 195 diesel multiple units and 43 Class 331 electric multiple units have been ordered and they started to enter service in July 2019.
A number of other trains are to be cascaded to Northern from other operators. A total of 49 diesel trains are due to join the fleet from Great Western Railway, ScotRail and West Midlands Trains between 2017 and 2019.[87] An additional eighteen two car diesel units, comparable to a Class 170, are due to join the fleet by December 2022.
In 2018, five Class 153 units transferred from GWR on a short term basis to provide extra capacity.
An additional twelve Class 319 units have transferred from Thameslink, although eight of these are due to be converted to Class 769 bi mode multiple units.
There is an option for further Class 195 and Class 331 carriages in the future.[88]
Originally, it was planned for Northern's Class 323 fleet to return to the leasing company, however, it was announced in August 2019 these would remain with Northern, with West Midlands Trains' 26 units due to transfer to Northern in due course.[89]
Class | Image | Type | Top speed | Number | Carriages | Routes | Built | In Service | |
---|---|---|---|---|---|---|---|---|---|
mph | km/h | ||||||||
Diesel multiple units | |||||||||
150/0 & 150/2 Sprinter |
DMU | 75 | 121 | 2 | 3 | Local services across the North | 1984 | 2020 | |
3 | 2 | ||||||||
195/0 & 195/1 Civity |
100 | 161 | 13 | 2 | Northern Connect services | 2017–20 | 2019–20 | ||
11 | 3 | ||||||||
TBC[nb 5] | 100 | 161 | 18 | 2 | Services to be confirmed | TBC | 2022[nb 6] | ||
Electric multiple units | |||||||||
323[90] | EMU | 90 | 145 | 26 | 3 |
|
1992–93 | 2021[91] | |
331/0 Civity | 100 | 161 | 16 | 3 |
|
2017–20 | 2019–20 | ||
Bi-mode multiple units | |||||||||
769/4 Flex | BMU | 100 | 161 | 8 | 4 |
|
2017–19[nb 7] | 2020[93] |
Past fleet
Former train types operated by Northern include:
Class | Image | Type | Top speed | Number | Carriages | Notes | Built | Withdrawn | |
---|---|---|---|---|---|---|---|---|---|
mph | km/h | ||||||||
Locomotive hauled stock | |||||||||
37 | Loco | 80 | 130 | 2 | – | Replaced by Class 156 units. Returned to Direct Rail Services. | 1960–65 | 2018 | |
68 | 100 | 160 | 2[94] | 2013–17 | |||||
Mark 2 | Coach | 6 | 1972–75 | ||||||
DBSO | 2 | 1979 | |||||||
Diesel multiple units | |||||||||
142 Pacer | DMU | 75 | 121 | 47 | 2 | Replaced by Class 150, Class 156, Class 158 and Class 170 units. | 1985–87 | 2019–20 | |
153 Super Sprinter | 3 | 1 | Replaced by Class 150, Class 156, Class 158 and Class 170 units.
(5 will be transferred to Abellio ScotRail) |
1987–88 | |||||
185 Desiro | 100 | 161 | 4 | 3 | Replaced by Class 195 and Class 331 units. (Four subleased from TransPennine Express to operate Manchester to Blackpool/Cumbria services) |
2005–06 | 2019 | ||
Electric multiple units | |||||||||
319/3 & 319/4 | EMU | 100 | 161 | 18[nb 8] | 4 | Eight converted to Class 769/4, six units stored. | 1987–90 | 2018–20 |
Driver Controlled Operation
The Department of Transport and Rail North have specified that the franchise must ensure that at least 50% of the aggregate Train Mileage of Passenger Services provided in each Reporting Period is operated as Driver Controlled Operation (DCO).[95]
DCO is defined as "operation of a train by a driver alone without the need for a conductor (or any other Franchise Employee)." The franchise further specifies that "Where ... a Passenger Service is operated as Driver Controlled Operation the Franchisee shall ... plan for an additional Franchise Employee (that is, in addition to the driver) to be present on such Passenger Service."[96]
The RMT Union are unhappy about this change, as roles currently undertaken by guards would instead be undertaken by drivers (such as releasing the doors once the train has stopped at a station). Although Northern have said they would be willing to guarantee that a second member of staff would be on board, the use of DCO could theoretically make it possible to run a train without a guard, and as a result, the union have called industrial action over the change.[95][97]
On 28 November 2018 Transport for the North announced that it did not support the removal of an additional franchise employee on Northern services, was willing to consider all options that would facilitate an agreement, and urged both Northern and the RMT Union to return to negotiations, suspending strike action.[98][99] On 29 November, RMT announced that it had offered to suspend industrial action under the condition that trains will never run without a guard on the train,[100] however, on 30 November, the union confirmed that it will continue industrial action as planned.[101]
On 6 February 2019, the RMT announced that following "a guarantee of a conductor on all trains, including the new fleet, for the duration of the current franchise" it had suspended further industrial action on Northern, bringing an end to consecutive strikes on Saturdays since 25 August 2018.[102]
Criticism
Northern have also had issues staffing Sunday trains, partly due to no agreement between the driver's union ASLEF and Northern for drivers in the former First North Western franchise area to work Sundays. This has led to both 'planned cancellations' (announced the day before) and short notice cancellations due to staff shortages for several months.[103][104][105] There have also been a significant number of cancellations on weekdays and Saturdays due to staffing issues, especially during school holidays. [106][107] This has led to local figures, including Greater Manchester mayor Andy Burnham, calling for Arriva to be stripped of the Northern franchise.[108]
Depots
Northern's fleet is maintained at Allerton, Botanic Gardens, Heaton, Newton Heath and Neville Hill depots.
In 2017, a new stabling depot opened at Blackburn King Street, with space for up to thirty diesel multiple units.[109]
A new depot will open in Wigan in December 2019, with space for 32 trains. The depot will be adapted from a freight yard at Springs Branch railway sidings in Ince-in-Makerfield and will cost £46 million.[110]
Northern currently has depots for its train crew at Barrow-in-Furness, Blackburn, Blackpool North, Buxton, Carlisle, Darlington (drivers), Doncaster, Harrogate, Huddersfield, Hull, Liverpool Lime Street, Leeds, Manchester Piccadilly, Manchester Victoria, Middlesbrough (guards), Newcastle, Sheffield, Skipton, Wigan Wallgate, Workington and York.
Depot | Picture | Allocation | Nearest station |
Allerton TMD | 195, 319, 323, 331 Future: 769 |
Liverpool South Parkway | |
Blackburn King Street TMD | 142, 150, 156 | Blackburn | |
Botanic Gardens TMD | 08 | Hull Paragon | |
Heaton TMD | 142, 156, 158 | Newcastle | |
Newton Heath TMD | 142, 150, 153, 156, 195 | Manchester Victoria | |
Neville Hill TMD | 144, 153, 155, 158, 170, 321, 322, 331, 333 | Leeds | |
Wigan Springs Branch TMD | TBC | Wigan North Western |
Notes
- ^ One unit is leased from Grand Central
- ^ Shelved due to insufficient capacity through Manchester for an additional Calder Valley service which requires a conflicting move across multiple lines. The Manchester corridor was declared 'congested' in July 2019 by Network Rail.[76][77] Service is dependent on capacity upgrades through Manchester such as new through platforms at Manchester Piccadilly.
- ^ Shelved due to delay in introducing new rolling stock.[78]
- ^ One morning peak time service from Hebden Bridge to Leeds, and one return trip in the evening peak, from Monday to Friday
- ^ These must be DMUs which are at least an equivalent in performance and quality to 2-car Class 170 units
- ^ These units must be in service no later than December 2022.
- ^ Class 319/4 units were initially built between 1987 and 1988
- ^ Eight Class 319/4 units have been converted to Class 769 for Northern.
References
- ^ "Arriva Rail North Limited".
- ^ "Northern Prospectus - Background and context" (PDF). Department for Transport (DfT). June 2014. p. 24. Retrieved 29 December 2019.
The Northern franchise is currently the largest train franchise in Britain in terms of the size of the network and the number of services run.
- ^ "We are modernising". Arriva Rail North. Retrieved 22 December 2018.
- ^ "Northern launches new £500m fleet of 101 trains". BBC News. 26 June 2019. Retrieved 23 December 2019.
- ^ "Northern considering options for more new trains". RAIL. 14 July 2019. Retrieved 16 July 2019.
- ^ "Northern to retain 323s". Modern Railways. 15 August 2019. Retrieved 15 August 2019.
- ^ "Most overcrowded services revealed as passenger numbers plummet". Rail Technology Magazine. 24 July 2018. Retrieved 22 December 2018.
Users of rail networks in several major cities across England have fallen. Passengers of services to Leeds, Liverpool, Manchester and Cardiff have suffered the largest decline, with many citing chaotic delays and cancellations as a number of reasons for no longer frequently using rail network.
- ^ Topham, Gwyn (6 December 2018). "Train performance this summer the worst for 20 years, figures show". The Guardian. Retrieved 22 December 2018.
Northern's punctuality and reliability hit an all-time low for the July–September period, according to industry regulator the Office of Rail and Road
- ^ "Complaints about complaints: train passengers fed up with how they're treated". Which?. 14 November 2018. Retrieved 22 December 2018.
Northern had the lowest satisfaction rate for politeness out of all train companies in the survey; in fact, it came last or in the bottom three of the 18 train companies in every aspect of the complaints process that passengers were asked about.
- ^ "Further disruption on Northern Rail as union members begin 38th day of strike action". ITV News. 1 December 2018. Retrieved 22 December 2018.
- ^ "EXCLUSIVE: New trains crisis: ORR demands co-operation to ensure progress of new fleets". Rail Magazine. 27 March 2019. Retrieved 28 March 2019.
- ^ "Rail franchising: Northern and TransPennine Express franchises". GOV.UK. Retrieved 22 December 2018.
- ^ "Northern Connect". Arriva Rail North. Retrieved 22 December 2018.
- ^ "DfT examines future of Northern franchise". Rail Magazine. 16 October 2019. Retrieved 23 December 2019.
- ^ "Why Pacers WON'T be leaving Greater Manchester in the new year after all - but Northern Rail might be soon". Manchester Evening News. 10 October 2019. Retrieved 26 December 2019.
our members strongly felt that Northern have, through their poor performance, foregone any right to continue running the franchise, but clearly stating that a future management contract arrangement with Arriva Rail North should not be considered.
- ^ "Northern Rail could be renationalised, according to transport secretary Grant Shapps". Rail Technology. 16 October 2019. Retrieved 26 December 2019.
Transport secretary Grant Shapps has said he has issued a "request for proposals" from the train operator and the Operator of Last Resort (OLR), which could see Northern stripped of private ownership and services brought under government control.
- ^ Gill, Oliver (25 December 2019). "Northern Rail could be split up as ministers lay ground for nationalisation". The Telegraph. Retrieved 26 December 2019.
- ^ Shortlist for Northern and TransPennine operators revealed Department for Transport 19 August 2014
- ^ Transformation of rail in the north Northern 27 February 2015
- ^ DVV Media International Ltd. "Northern and TransPennine Express franchises awarded". Railway Gazette. Retrieved 28 November 2018.
- ^ Lea, Robert (21 May 2016). "Arriva faces northern exposure amid franchise victory enquiry". The Times. No. 71916. p. 51.
- ^ Clinnick, Richard (17 May 2015). "Arriva faces possible investigation over competition concerns". Rail. Retrieved 21 May 2016.
- ^ a b "Northern Franchise Agreement" (PDF). Department for Transport. April 2016. p. 262. Retrieved 30 April 2019.
- ^ "Northern extends new penalty fares – but operator promises you CAN still buy tickets on the train". Manchester Evening News. 8 November 2018. Retrieved 13 April 2019.
- ^ "The Railways (Penalty Fares) Regulations 2018 – Regulation 6". HM Government. Retrieved 13 April 2019.
- ^ "Display Report | Office of Rail Regulation – National Rail Trends Portal". Dataportal.orr.gov.uk. Retrieved 28 November 2018.
- ^ "Display Report | Office of Rail Regulation – National Rail Trends Portal". Dataportal.orr.gov.uk. Retrieved 28 November 2018.
- ^ "Northern Rail – Performance". Arriva Rail North. Retrieved 23 May 2018.
- ^ Calder, Simon (21 May 2018). "Passenger fury at Northern Rail as train chaos hits Blackpool, Bolton and Manchester Airport on first day of new timetable". The Independent. Retrieved 21 May 2018.
- ^ "'Unacceptable #NorthernFail' – the travel chaos passengers faced on first working day of new Northern timetable". Manchester Evening News. 21 May 2018. Retrieved 21 May 2018.
- ^ "Northern rail to commission independent report into train disruption". BBC News. 25 May 2018.
- ^ "Temporary timetables | Northern". www.northernrailway.co.uk. Retrieved 3 June 2018.
- ^ "Reality Check: Is a driver shortage messing up Northern trains?". BBC News. 6 June 2018. Retrieved 11 November 2018.
- ^ "A big chunk of Northern's timetable is back on Monday – but not for many Greater Manchester passengers". Manchester Evening News. 29 July 2018.
As an industry we are really sorry for the impact that this has had on customers. Congestion on the network within the Manchester area has been a factor in the disruption and as all our services run through this corridor this caused a knock-on effect on our services across the North.
- ^ "Passenger Rail Service Complaints – 2018–19 Q1 Statistical Release" (PDF). Office of Rail and Road. 25 October 2018. Retrieved 13 November 2018.
- ^ "Northern is a disaster. Why have commuters been left to face it alone?". The Guardian. 21 September 2018.
- ^ "Rail network 'crippling the North': Leeds commuter's angry open letter about life as a Northern passenger". Yorkshire Post. 14 October 2018.
- ^ Paton, Graeme (16 October 2018). "Manchester Oxford Road station is worst for delays". The Times.
- ^ "UK's railway stations with most train delays revealed". BBC News. 16 October 2018.
- ^ "14 October to 10 November 2018" (PDF). Arriva Rail North. Retrieved 20 November 2018.
- ^ Gill, Oliver (4 November 2018). "German rail giant seeks help to prop up UK arm that owns Northern franchise". The Telegraph. Retrieved 6 November 2018.
- ^ "Northern Rail and German owner in crisis talks with government over risk of £282m bailout". Railway Technology Magazine. 5 November 2018. Retrieved 22 December 2018.
- ^ "Passenger journeys by train operating company – Table 12.12". Office for Rail and Road. Retrieved 13 November 2018.
- ^ "Passenger Rail Usage – 2018–19 Q1 Statistical Release" (PDF). Office of Rail and Road. 4 October 2018. Retrieved 13 November 2018.
- ^ "Estimates of station usage". Office of Rail and Road. Retrieved 12 December 2018.
- ^ "Northern tells rail passengers disruption will continue until May". The Guardian. 9 December 2018. Retrieved 12 December 2018.
- ^ "More compensation for delay-hit Northern rail passengers". BBC News. 13 September 2018.
- ^ Coffey, Helen (12 December 2018). "Northern Rail delays and cancellations likely to continue until May 2019 while fares increase by 3.2%". The Independent. Retrieved 12 December 2018.
- ^ "Chester customers set to benefit from new direct Leeds service | Northern – Northern". www.northernrailway.co.uk.
- ^ "Doubts over promised two trains per hour to Manchester". Northwich Guardian.
- ^ "Mayors call for Northern to lose rail deal". 29 May 2019 – via www.bbc.co.uk.
- ^ "Timetables for Northern Trains – Northern". www.northernrailway.co.uk.
- ^ http://www.mcrua.org.uk/chairmansblog/wp-content/uploads/2018/02/Scan1553269652367.pdf
- ^ "Northern rail operator faces end of the line". The Times. 2 June 2019. Retrieved 4 August 2019.
- ^ "Mayors call for Northern franchise to be terminated". Mayor for Greater Manchester. 29 May 2019.
- ^ "New trains launch 'genuine transformation' of Northern services". Railway Gazette. 1 July 2019. Retrieved 13 July 2019.
- ^ "Northern: Rail firm receives millions more in subsidies as profits fall". BBC News. 3 January 2019. Retrieved 23 September 2019.
- ^ "Railways: North of England:Written question - 21124". Parliament UK. 5 January 2016.
- ^ "Northern rail operator faces end of the line". The Times. 2 June 2019. Retrieved 23 September 2019.
- ^ Browning, Simon (16 October 2019). "Northern rail could be nationalised". Retrieved 16 October 2019.
- ^ a b "Arriva UK Trains MD Chris Burchell talks to RailBusinessUK about ongoing problems at northernassist, where performance has been hit by the late delivery of new trains, industrial disputes and the inability of the infrastructure to handle the timetable". Twitter. 30 October 2019. Retrieved 5 November 2019.
- ^ Kleinman, Mark (1 November 2019). "Carlyle on track to make €2.5bn bid for Northern Rail operator". Sky News. Retrieved 5 November 2019.
An insider said on Friday evening that the controversial Northern Rail contract would be excluded from a takeover of Arriva by Carlyle.
- ^ "COMMENT FROM THE ARCHIVES: Is an OLR really the answer?". Rail Magazine. 27 November 2019. Retrieved 7 December 2019.
- ^ Transformation of rail travel in the north Department for Transport 27 February 2015
- ^ a b c d Stakeholder Briefing Document and Consultation Response Department for Transport 27 February 2015
- ^ "Proud to be Northern – April 2016".
- ^ "Arriva chosen to run and expand Northern franchise from next year". Rail Technology Magazine. 9 December 2015. Retrieved 9 December 2015.
- ^ Switchboard 0300 330 3000, Media enquiries 020 7944 3021 Out of hours media enquiries 020 7944 4292. "Massive boost to rail services brings Northern Powerhouse to life". GOV.UK.
{{cite web}}
: CS1 maint: numeric names: authors list (link) - ^ "Rail Franchise Schedule" (PDF). UK Department of Transport.
- ^ East Midlands rail franchise consultation Department for Transport
- ^ "Northern launches new business regions – Northern".
- ^ "Northern Rail – Timetables". northern by arriva. Retrieved 31 July 2019.
- ^ a b "Bi-mode Class 319s for Lakes Line". RailStaff. Coalville: Rail Media. 21 July 2017. Retrieved 14 February 2018.
- ^ https://be803fe5c416e39d38ae-aa21086260d3bd4e072d597fe09c2e80.ssl.cf3.rackcdn.com/images/maps/2016-07/NorthernConnectMap_July16.pdf
- ^ a b Department for Transport. "Northern franchise improvements". Maps.dft.gov.uk. Retrieved 28 November 2018.
- ^ "Piccadilly Station should get two new platforms - but does 'crass stupidity' mean it might never happen?". Manchester Evening News. 8 February 2017.
- ^ "Castlefield Corridor - Congested Infrastructure Report: Capacity Analysis – System Operator" (PDF). Network Rail. 6 September 2019. Retrieved 2 December 2019.
- ^ "Bradford's rail service upgrade is delayed". BBC News. 2 September 2019. Retrieved 16 December 2019.
- ^ "Special Cumbrian service to commemorate Class 37s". Northern. Retrieved 4 January 2019.
- ^ "Northern retires first Pacer train". Northern. Northern. Retrieved 13 August 2019.
- ^ "Connecting People Through News". PressReader.com. Retrieved 28 November 2018.
- ^ "Northern 2015: Train Service Requirements". Department for Transport (DfT). Retrieved 15 June 2018.
- ^ editor, Helen Pidd North of England (1 July 2019). "Northern's Pacer trains to run into 2020 despite retirement pledge" – via www.theguardian.com.
{{cite web}}
:|last=
has generic name (help) - ^ https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/594494/northern-franchise-agreement.pdf
- ^ "Arriva signs £490m rolling stock contract to replace Northern's Pacers". Rail Technology Magazine. 22 January 2016. Retrieved 14 March 2016.
- ^ "UK railway news round-up". Railway Gazette. Retrieved 15 November 2018.
- ^ Barrow, Keith (11 December 2015). "Arriva confirms Northern rolling stock plans". International Railway Journal. Retrieved 26 March 2016.
- ^ Fender, Keith. "CAF presents first Civity EMU for Northern". International Railway Journal. International Railway Journal. Retrieved 11 February 2018.
- ^ "Class 323s to remain with Northern". www.railmagazine.com. Retrieved 19 August 2019.
- ^ "Northern to retain 323s". Modern Railways. 15 August 2019. Retrieved 15 August 2019.
- ^ "Class 323s to remain with Northern". Rail Magazine. 16 August 2019. Retrieved 16 August 2019.
- ^ https://www.greatermanchesterca.gov.uk/download/meetings/id/2167/item_09_may_2018_rail_timetable_consultation
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