View source for Organizational effectiveness/Tool/User guide

=== Preparing to take the organizational effectiveness questionnaire === <!--T:18-->

<!--T:19-->
Now you are ready to take the online Organizational Effectiveness Questionnaire.  Throughout the Questionnaire and Guide we use several terms which may be unfamiliar. Below is a list of key terms or phrases, with their definitions.

<!--T:20-->
;Wikimedia Organization: A Wikimedia chapter, user group, thematic organization or other organized group
;Capacity: The set of resources, tools and skills that an individual or organization uses or has at its disposal
</translate>
<translate>
<!--T:21-->
;Organizational effectiveness: The way a Wikimedia organization uses its capacity (resources, tools and skills) to achieve impact
;Outcomes: The range of changes or benefits that may result from a particular strategy
</translate>
<translate>
<!--T:22-->
;Impact: What you hope your outcomes collectively lead to; the fundamental change you hope to see in the world as a result of your work; the reason you exist!

<!--T:23-->
The Questionnaire was sent to the same individuals who received the impact survey from TCC Group, in the form of a SurveyMonkey link in an email.  It should take between 30-45 minutes to complete.  Before you open the link, we recommend that each organization nominate one respondent to be the “point-person” for TCC and the Wikimedia Foundation, someone with overall responsibility for the tool. '''We suggest that between 3 and 7 individuals from each organization take the Questionnaire on their own.''' If two individuals take the Questionnaire they may go through it together and submit one response. Respondents should be a mix of volunteers who are not on the board, staff, or volunteers who are on the board, who understand how the organization operates (including how it makes decisions, what activities or strategies it engages in, and how the budget is allocated). For most organizations with staff, an ideal mix of respondents would be include more volunteers than staff and would include at least an equal or greater number of volunteers who are not board members as volunteers who are board members. In some contexts, a different mix of respondents may work better, depending on who in each organization has the best knowledge.

<!--T:24-->
'''The Organizational Effectiveness Questionnaire has some introductory language followed by 3 question sections.''' The first section is basic background information. The second section involves “Core Competencies,” things we believe are relevant for all organizations no matter their type (chapter, thematic organization or user group). The third section has a binary structure, in other words it asks you whether your organization engages in a particular strategy and based on your answer, may provide you with a detailed list of statements. The Questionnaire will ask whether you disagree or agree with the statements on a scale of 1 to 5. '''For TCC to receive your responses, you must click “Done” at the end of the Questionnaire.'''

<!--T:25-->
If you have any technical issues with the Organizational Effectiveness Questionnaire, you can contact Rika Gorn at TCC Group <tvar|email><rgorn at tccgrp dot com></>.