Customer Satisfaction Quotes

“Customers want someone just like them, even when it comes to picking a company.”
― Pooja Agnihotri, 17 Reasons Why Businesses Fail :Unscrew Yourself From Business Failure

“If the end result is customer satisfaction, your business will thrive. If the end result is customer loyalty, your business will bloom.”
― Pooja Agnihotri, 17 Reasons Why Businesses Fail :Unscrew Yourself From Business Failure

“It feels amazing to know that there is an increased demand for your product, but customer experience and satisfaction are consequential for long-lasting business growth.”
― Pooja Agnihotri, 17 Reasons Why Businesses Fail :Unscrew Yourself From Business Failure

“The golden rule here is to stop assuming what your customers are going to like and what they won’t. Instead, start putting yourself in their shoes to familiarize yourself with their needs and wants. That way you will never go wrong.”
― Pooja Agnihotri, 17 Reasons Why Businesses Fail :Unscrew Yourself From Business Failure

“It’s okay to be wrong but it’s not okay to not accept it. When we fail to acknowledge and admit that we were wrong, we hinder our mind from learning something new.”
― Pooja Agnihotri, 17 Reasons Why Businesses Fail :Unscrew Yourself From Business Failure

“Post-purchase dissonance is when the customers regret the product that they have just bought.”
― Pooja Agnihotri, 17 Reasons Why Businesses Fail :Unscrew Yourself From Business Failure

“The economy is always changing. Therefore, business strategy should change to adapt. And the way to adapt is to find new ways to add value to the customers lives.

At Mayflower-Plymouth, we're here to help your business thrive in this way.”
― Hendrith Vanlon Smith Jr, The Wealth Reference Guide: An American Classic

“Satisfied customer is the best source of advertisement”
― G.S. Alag

“If you don't appreciate your customers, someone else will.”
― Jason Langella

“A customer talking about their experience with you is worth ten times that which you write or say about yourself.”
― David J. Greer, Wind In Your Sails

“When your employees are happy at work, they do a better job. And when they do a better job, customers feel it. And when customers feel that happiness coming from a companies employees, it's like they just wanna spend their money there.”
― Hendrith Vanlon Smith Jr, CEO of Mayflower-Plymouth

“Create wow moments for your prospects and watch you online sentiment increase.”
― Stacey Kehoe

“It’s not always what is said, but what is left on the plate, that tells the true story.”
― Sarah Pullen, Healthy Profits: How to promote healthy choices that grow your food business

“Your marketing plan is not as important as how you plan to invest in the happiness of your customers.”
― Mac Duke The Strategist

“By getting clarity about things like customers, revenue model and resources, you get to an understanding of what makes your business different.”
― Oscar Auliq-Ice

“Your customer service opens up unique opportunities to offer an excellent customer experience.”
― Oscar Auliq-Ice

“The best action you can take as a business professional is to treat each client as a valued customer.”
― Germany Kent

“A positive, beaming smile is the trap that catches customers.”
― Utibe Samuel Mbom, The Event Usher’s Handbook

“A good Usherette renders ushering services; not her body, not her address, not her number.”
― Utibe Samuel Mbom, The Event Usher’s Handbook

“Thank the guests for coming! You may say it’s none of your business, but it’s still part of your job.”
― Utibe Samuel Mbom, The Event Usher’s Handbook

“Great customer service alone can make us buy something we know we do not need.”
― Mokokoma Mokhonoana

“You work hard to attract new customers. Why not invest the same effort in retaining them?”
― Frank Sonnenberg, The Path to a Meaningful Life

“Do you work hard to attract new customers but do little to keep them?”
― Frank Sonnenberg, The Path to a Meaningful Life

“Here’s a golden rule for increasing customer satisfaction, “Always promise only that much that you can easily deliver. Always deliver more than what you have promised.”
― Pooja Agnihotri, The Art of Running a Successful Wedding Services Business: The Missing Puzzle Piece You’re Looking For

“Go after what customers want, and they will want you.”
― Pawan Mishra

“The exciting news is that you’re not only the customer who wants a 5-star career; you’re also the one and only person who has the power to manufacture it. Once you understand the relationship between you as the customer and you as the manufacturer, nothing can stop you in your quest for quality.”
― Penelope Przekop, 5-Star Career: Define and Build Yours Using the Science of Quality Management

“The honey-and-thyme ice cream was a hit, and so was the pastis sorbet. We decided we needed to change the name of our ras-el-hanout ice cream with grilled almonds. Even the adults wrinkled their noses at the idea of couscous-spice ice cream, but everyone loved it when it was called One Thousand and One Nights. The kids were attracted to the bright colors, so in addition to the strawberry sorbet (Gwendal was right), we had a lot of takers for our fuchsia beetroot sorbet.”
― Elizabeth Bard, Picnic in Provence: A Memoir with Recipes

“Training has a direct impact on customer satisfaction.”
― Harjeet Khanduja, The Storytelling Leader and other stories

“Customer satisfaction is the key determinant of quality. If a product satisfies the customer or meets the customer's specifications, then it is acceptable. Otherwise, it is defective in some way. To define the quality of any product, one must fully understand customer needs and specifications.”
― Penelope Przekop, Six Sigma for Business Excellence

“Effective innovators know what customers dream about.”
― Gijs van Wulfen