Co-creating CityFibre's AI-first Playbook of Enhanced Experiences Combining Prodapt's AI-first approach to service delivery and Amazon Web Services (AWS)' connected customer journey platform, CityFibre is delivering great experiences with significant order fallout reduction & seamless connectivity. Watch Piyush S. Enterprise Data Architect, CityFibre, and Sarit Bose, Head of Data & AI services, Prodapt, talk about the fully converged, fully managed Enterprise Data Platform powering this transformation! Dive In - https://lnkd.in/g-ZzkpRa Manish Vyas, Rajiv Papneja, Sriram Natarajan, Satish Billakota, Jagan N, Mili Shah, Mukul Gupta, Mandeep S Kwatra, Roshan M, Srinivas Ramakrishnan, Harish Chauhan, Neil Styles, Ajay Ravindranathan, Victoria Higgin FBCS, Matthew Walker, Shahid Miah, AWS for Telecom #Prodapt #AcceleratingConnectedness #AIFirst #AIatCore #CityFibre #AWS
About us
Prodapt is the largest and fastest-growing specialized player in the Connectedness industry, recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider across North America, Europe and Latin America. With its singular focus on the domain, Prodapt has built deep expertise in the most transformative technologies that connect our world. Prodapt is a trusted partner for enterprises across all layers of the Connectedness vertical. Prodapt designs, configures, and operates solutions across their digital landscape, network infrastructure, and business operations – and craft experiences that delight their customers. Today, Prodapt’s clients connect 1.1 billion people and 5.4 billion devices, and are among the largest telecom, media, and internet firms in the world. Prodapt works with Google, Amazon, Verizon, Vodafone, Liberty Global, Liberty Latin America, Claro, Lumen, Windstream, Rogers, Telus, KPN, Virgin Media, British Telecom, Deutsche Telekom, Adtran, Samsung, and many more. A “Great Place To Work® Certified™” company, Prodapt employs over 6,000 technology and domain experts in 30+ countries across North America, Latin America, Europe, Africa, and Asia. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 30,000 people across 80+ locations globally.
- Website
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https://www.prodapt.com/
External link for Prodapt
- Industry
- Technology, Information and Internet
- Company size
- 5,001-10,000 employees
- Headquarters
- Chennai, Tamilnadu
- Type
- Privately Held
- Founded
- 1999
- Specialties
- IT services for Communications Industry, OSS/BSS, NMS offerings, M2M, IoT Offerings, DevOps & Remote Infrastructure Management, Business Process Services, Analytics, Artificial Intelligence, Robotic Process Automation, Software Defined Networking, Network Functions Virtualisation, Intelligent Automation, Customer Experience, Consulting, Telco Services, Microservices, Agile delivery, and Customer Experience Portal
Locations
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Primary
No. 25 A&B, South Phase 5th cross street
Thiru Vi Ka Industrial Estate. Guindy
Chennai, Tamilnadu 600032, IN
Employees at Prodapt
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Dinesh Dhir
Revenue Leader I Industry Solutions I P&L I Sales I Go-to-Market I Product Management I Operations
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Oisín O'Connor
Communications GTM Leader | ex-Salesforce
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Sandy David
Assistant Vice President | Sales, Strategic Client Relationships
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Tom Hoch
Experienced Program and Product Leader
Updates
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Prodapt at Dreamforce 2024: Unleashing AI’s Power for the Telecom & Tech Industry We’re excited about the launch of #Agentforce at Dreamforce 2024 and ready to apply our deep industry expertise and AI accelerators to help clients unlock the full potential of AI-driven use cases through Agentforce. We also had the pleasure of hosting an exclusive networking dinner with Telco and Tech executives, where we explored AI innovation and how autonomous technologies are shaping the future of business. Connect with our leaders and experts at Dreamforce to discover how we can partner to drive your success in the AI era! #Prodapt #DF24 #Salesforce Manish Vyas, Rajiv Papneja, Sriram Natarajan, Sumit Grover, Jagan N, Oisín O'Connor, Sowmiyanarayanan Srinivasan, Gabriel Basterra, Pavan Kurudi, Simon Nadar, Chet Liew, Mehraj Gulzar, Dirk Grote, Mark Swanson, Vicky Nisbet, Lauren McGuire, Brad Pruner, Nancy Sherman, Gaurav Acharya, Salesforce
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What happens when an industry-leading CRM combines with AI-first service expertise? Transformation accelerates, innovation ignites, and customer satisfaction soars. As strategic partners, Salesforce and Prodapt have enabled elevated experiences for multiple global CSPs, delivering complex transformation at scale and pushing the boundaries of digital. Now, we are all set to supercharge our journey with new capabilities that will redefine customer engagement! Catch us at #Dreamforce24! Let's blaze a trail of AI-powered efficiency & experiences. #Prodapt #AIFirst #DF24 Manish Vyas, Rajiv Papneja, Sriram Natarajan, Sumit Grover, Jagan N, Mehraj Gulzar, Oisín O'Connor, Sowmiyanarayanan Srinivasan, Gabriel Basterra, Pavan Kurudi, Chet Liew, MBA, SCA, CSM, Simon Nadar, Bhushan Patil, Mukul Gupta, Varun Sharma, Vivek Rao
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Leverage ServiceNow & be the B/OSS of your Telco tech stack Prodapt is super-energized by our recent collaborations with ServiceNow's Telco Product Partner Advisory Board! This forum is a powerhouse of insights and strategy, promoting tech leadership to ideate and design AI-powered solutions combining ServiceNow and partner strengths to drive intelligence into the Telco technology and process stack! Prodapt is all set to supercharge B/OSS efficiency and drive elevated experiences, with ServiceNow. Holly Briedis, Blake McConnell, Dario Di Bella, Binoy G., Shisher Wahie, Romit Ghose, Christopher Holmes, Rajiv Papneja, Jagan N, Sowmiyanarayanan Srinivasan, Balamurugan Subbiah, Oisín O'Connor, Sunyogita Singh #Prodapt #ServiceNow #AIFirst
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Taking the wheel of AI Telco Ops with ServiceNow Prodapt & ServiceNow hosted senior Telco leaders at the Mercedes Benz World, UK, to talk about the emergent AI-powered solutions leveraging the NOW platform & Prodapt accelerators to supercharge efficiency & experiences. As the first Telco-focused ServiceNow Ecosystem Ventures investment, Prodapt will fast-track digital business transformation through our AI-led solutions for Telcos! Prodapt thanks Robert Nolan, Director of Technology Operations, Virgin Media Ireland; Ramakrishnan(Ramki) Gopalan, Global Head of Operations, GCX; Christopher Holmes, Global AVP, Telco & Media, ServiceNow, Jon Spurling, Data Product Owner, Vodafone Business, & Blake McConnell SVP & GM, Industry Products at ServiceNow. Rajiv Papneja, Bhushan Patil, Mukul Gupta, Naresh Govindarajan, Sowmiyanarayanan Srinivasan, Balamurugan Subbiah, Oisín O'Connor, Sunyogita Singh #MercedesEvents #InnovationLeadership
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Accelerate your cloud migration & drive business agility Prodapt helped a leading CSP in North America fast-track their Hadoop to cloud journey on GCP using BigQuery, enhancing performance and bringing down daily costs by nearly 72%. With scalable cloud infrastructure that enables AI adoption, the operator is going to market 24% faster, acquiring more customers and supercharging growth. Dive in for the full story : https://lnkd.in/dNbKfvBA Rajiv Papneja, Sriram Natarajan, Rajesh Rathod, Jagan N, Mukul Gupta, Satish Billakota, Selvakumar Balachandran, Lakshmi Narayanan, Jagadeesh Kumar Bhavanasi, Sivasubramanian V., Debasis Samal, krishnakumari R #Prodapt #GCP #AIfirst #AI
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Thank you, Don Magner, it was a pleasure hosting you at our Americas Innovation Centre! We are looking forward to working closely with the Richardson tech community.
So excited to welcome Prodapt to the City of Richardson Texas! Today we experienced firsthand the recently opened Americas Innovation Center, which is designed to help their clients (40-plus companies on six different continents) fully integrate AI capabilities into their IT, network, and business operations to improve organizational efficiency and customer experience. Their excitement about joining the Richardson IQ ecosystem was invigorating. Thanks to Manish Vyas, Aravind Parthasarathy and Malavika Sreejit for sharing the Prodapt story. Welcome to the COR! Richardson Economic Development Department
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Headed to #Dreamforce24 - at #BoltSpeed! Prodapt's Managed BSS solution BoltSpeed smashed all speed barriers with Gigapower, the AT&T FiberCo that launched its fiber service in just 5 months, accelerating customer acquisition & delivering AI-powered customer experiences at scale. Meet Prodapt at Dreamforce24 & discover the salesforce-force-driven Best of Breed solution creating Giga waves in the market! Click here to know more - https://lnkd.in/gCZ--cPt Rajiv Papneja, Sriram Natarajan, Jagan N, Bhushan Patil, Sumit Grover, Rajesh Rathod, Mukul Gupta, Sandip Mishra, Mehraj Gulzar, Oisín O'Connor, Sowmiyanarayanan Srinivasan, Vivek Rao, Chet Liew, MBA, SCA, CSM, Varun Sharma, Salesforce #Prodapt #BSSsolution #Gigapower #Salesforce
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Supercharging #TelcoOperations with AI and ServiceNow #Prodapt and ServiceNow are hosting senior Telco leaders at the #TelcoAIOpsSummit on Sept 10 at Mercedes-Benz World, UK. We will showcase real-world AI use cases to streamline and automate network operations leveraging the ServiceNow platform. As the first Telco-focused #ServiceNow Ecosystem Ventures investment, Prodapt will show how we can fast-track digital business transformation through our AI-led solutions for Telcos. Check out Prodapt's #TechCoToolkit, our joint solution with ServiceNow, to fast-track service provisioning, improving observability and network inventory accuracy - https://lnkd.in/gs-rud_V Manish Vyas, Rajiv Papneja, Sriram Natarajan, Jagan N, Bhushan Patil, Sumit Grover, Rajesh Rathod, Mukul Gupta, Mehraj Gulzar, Sandip Mishra, Oisín O'Connor, Thiyag Rajan, Balamurugan Subbiah, Sowmiyanarayanan Srinivasan, Dibyendu Dey, Sunyogita Singh
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Catch a few glimpses from our Americas Innovation Center inauguration in Dallas! The event was made truly special and memorable by the presence of our clients, leadership, and Prodaptians from across the globe. Together, we marked the beginning of an exciting new chapter in our journey to drive AI-powered transformation. #Prodapt #Richardson #AmericasInnovationCentre #AI Vedant Jhaver, Manish Vyas, Rajiv Papneja, Sriram Natarajan, Jagan N, Sandip Mishra, Ramanathan J, Rajesh Rathod