Several time our users reported that they didnt get ping notification via Template:Ping or Template:User link, see [1] and [2].
Are there internal problems with this feature, ot it just happen? Could someone please check it? Best regards.
minhhuy | |
Sep 2 2020, 3:26 AM |
F32243975: Screen Shot 2020-09-03 at 2.25.31 PM.png | |
Sep 3 2020, 9:36 PM |
Several time our users reported that they didnt get ping notification via Template:Ping or Template:User link, see [1] and [2].
Are there internal problems with this feature, ot it just happen? Could someone please check it? Best regards.
Hi @minhhuy, could you please link to specific diffs in which somebody was pinged, and that ping did not work? Thanks a lot!
Ah, I looked at the link in the task description, and if I understand correctly there are two examples:
Also see the list on https://www.mediawiki.org/wiki/Help:Notifications/Types#Mentions which explains when notifications will not be sent.
Hi, I did not receive any notification for this ping: https://vi.wikipedia.org/w/index.php?title=Th%E1%BA%A3o_lu%E1%BA%ADn_Th%C3%A0nh_vi%C3%AAn:Buiquangtu&diff=63597070&oldid=63597031.
Another user (named Làm lại từ đầu như những ngày xưa yêu dấu) did not receive my pings in these cases:
He then later told me about it in this reply.
Just FYI, edits like 1, 2, and 3 do not result in notifications by design. The ping has to happen in a new comment that is signed. No matter what you insert in an existing comment, it will not generate a notification.
(This only addresses some of the examples linked to from here. There are others that look like they should have generated notifications.)
Hi, this is the newest ping that I get no notification, kindly check, please: https://vi.wikipedia.org/w/index.php?title=Th%E1%BA%A3o_lu%E1%BA%ADn_Th%C3%A0nh_vi%C3%AAn:L%C3%A0m_l%E1%BA%A1i_t%E1%BB%AB_%C4%91%E1%BA%A7u_nh%C6%B0_nh%E1%BB%AFng_ng%C3%A0y_x%C6%B0a_y%C3%AAu_d%E1%BA%A5u&diff=63777512&oldid=63777451&diffmode=source
Thanks, @PPham for providing diffs - it's most helpful. I'm looking into the issue to make sure that there are no regression.
Diff 1 - it seems that the signature was not provided.
In the second diff - Diff 2 - it seems that the changes were done to the existing text and that might not be recognized as mention(s) Manual:Echo documentation - "The diff chunk must be recognized as an addition of new lines of text, not a change to existing lines".
I'll check the Diff 2 case specifically (and other links in this phab ticket) and will post my testing results here.