Plaid reposted this
What a week at MAG in Orlando! MAG is such an amazing opportunity to hear from so many merchants in a concentrated burst about what’s important to them, and where they think the future of payments is heading. It has also been a great experience to share how Plaid is thinking about these changes, and how we might be able to help. To start, a few of my key takeaways from those merchant conversations: 1️⃣ As ever, reducing the cost of payments is top of mind for merchants. But we’re also hearing more about optimizing payment acceptance and making sure they can reach new audiences, especially debit users who want a digital payment option. 2️⃣ A wide range of merchants are eager to adopt pay by bank - as long as it can be as seamless as using a card. What I love is that this year, pay by bank feels like it’s moving past early adopters - we’re now hearing interest from merchants who regular Americans transact with every day… think gas, groceries, transport and regular bills. 3️⃣ Lots of merchants are thinking about the in-store experience. It’s definitely too early in the adoption cycle of pay by bank to move into POS payments, but consumers want the flexibility to choose how they pay. Let’s watch this space! I also had the privilege of sharing what Plaid is working on at the innovation stage. Check out some of the exciting UX we’ve launched for Pay by Bank for our billers and ecommerce merchants below. If you’re interested in building with us, please reach out!