Akeneo: The Product Experience Company’s Post

🚀 Just concluded an incredibly insightful webinar hosted by our partner Five9, diving deep into the top 5 CX trends for 2024! The discussions were incredibly engaging, leaving me genuinely thrilled about the future of customer experience. 🌐 From harnessing innovative technologies to strategic adaptations for evolving consumer behaviors, this webinar truly encompassed it all! Thanks to the speakers ⭐️Nick Delis⭐️ and Thomas John, and the entire team behind this enlightening session! 🙌 If you missed it, catching the replay is a must-do if you want to stay ahead in the CX game! 📈 #Five9webinar #cxtrends #customerexperience #futureinsights #evcoms

🎉 **Honored and Grateful!** 🎉 Thrilled to share that I’ve been awarded with a **CX Story Award**! 🏆 This recognition means so much, as it highlights the importance of focusing on the customer journey and delivering outstanding experiences. This award wouldn’t have been possible without the support of my incredible team and the customers who trust us to make a difference in their experiences. 🌟 **Key lessons from this journey:** ✨ Listening to the voice of the customer is essential. ✨ Small improvements can lead to significant impact. ✨ Empathy and innovation go hand-in-hand in delivering remarkable experiences. This is just the beginning! Let’s continue to push boundaries and create lasting positive change for customers. 🚀 #CX #CustomerExperience #Award #Gratitude #Innovation #CustomerFirst #Teamwork

Grammy Awards have embraced new innovations over the years, the core focus remains the same - putting on an unforgettable show. Similarly, businesses never should waver in their commitment to deliver a superior customer experience, even as they navigate the changing winds of digital transformation. #CXTransformation #CustomerExperienceExcellence #DigitalInnovation #CXStrategy #DigitalTransformationJourney #DigitalCustomerExperience

With the creation of a new, in-house CX team came a whole host of new challenges, and it quickly became apparent that an aligned approach to proposition design was needed…   Sharing an insight into Waitrose’s current approach to proposition design, new ideas, and industry best practices, as well as an emphasis on the importance of continuous improvement, next Thursday, join Katie Costello, CX Management and Planning Lead at Waitrose, for her case study, ‘A Customer Experience-Led Approach to Proposition Design’. 🎨   During this 60-minute session exclusively for WiCX members, Katie will share:   📝 The ‘stage gate’ process followed by Waitrose to identify customer-led solutions 🤔 Key questions they seek to answer as they navigate the process above ✅ The advantages of a test-and-learn approach 🤝 How Waitrose enable ‘matrix working’ with stakeholders   As well as sharing an insight into how the CX team at Waitrose collaborate to ensure solutions are customer-experience-led, she’ll identify frequently encountered challenges and disclose her top tips too!   To attend our live events, partake in roundtable discussions, and access our resource vault containing 100+ hours of on-demand content and learning materials to help you upskill, apply to become a member today! To do so, click the link in the comments below 👇 or visit https://lnkd.in/eznRx7kJ.   #PropositionDesign #CustomerExperience #WomenInCX 

In case you missed the most practical CX conference of the year, we've got you covered with key takeaways from leading industry experts at Suncorp Group, Foxtel Group, Specsavers, legalsuper, PEXA, Milwaukee Tool Australia & New Zealand, and craveable brands. Discover actionable insights, innovative strategies, and dynamic approaches that are transforming customer experiences. Get the key takeaways here: https://lnkd.in/gGc9VVM5

A Legacy of Expertise Unveiled Over Years!  Decades of Excellence in Transforming Customer Experiences and Elevating Business Performance. عقود من التميز والخبرة في تحويل تجارب العملاء وتعزيز أداء الأعمال. #SEDCO #Digitaltransformation #CustomerJourney 

💡 Game-Changing Strategies from Verizon's Consumer CRO 💡 Get inspired by game-changing strategies at CX Circle 2024! Featuring Gabriel Benavides, CRO at Contentsquare, and Frank Boulben , CRO at Verizon, this session will provide invaluable insights into consumer experience. Don’t miss it on September 10th in NYC! #CXCircle2024 #ConsumerExperience #BusinessStrategy

#Five9 brings Joy to #CX all year round. Learn how customers like Omaha Steaks, Alaska Airlines, PING, Hanna Andersson, and From You Flowers have significantly improved their contact center operations with Five9. Watch now. #CustomerSuccess #Five9Joy

#Five9 brings Joy to #CX all year round. Learn how customers like Omaha Steaks, Alaska Airlines, PING, Hanna Andersson, and From You Flowers have significantly improved their contact center operations with Five9. Watch now. #CustomerSuccess #Five9Joy

#Five9 brings Joy to #CX all year round. Learn how customers like Omaha Steaks, Alaska Airlines, PING, Hanna Andersson, and From You Flowers have significantly improved their contact center operations with Five9. Watch now. #CustomerSuccess #Five9Joy