FROM THE WALL STREET JOURNAL BESTSELLER All prospects lie, all the time. Never ask for the order. Get an I.O.U. for everything you do. Don t spill your candy in the lobby. Until now, these unique rules (and 45 more) were given out only to Sandler Training clients in special seminars and private coaching. After three decades of proven success, the secrets are out in The Sandler Rules . And when salespeople know the rules, they get results. Early in his sales career, David Sandler observed that some salespeople work hard and struggle for every deal, while others consistently, and almost effortlessly, uncover new opportunities and close sales. Why is it, he wondered, that two salespeople selling the same product in the same market can have such different results? Are great salespeople born with a special gift--perhaps the right personality? Were they better educated? Did they have more experience? Were they just lucky to find themselves in the right places at the right times with the right people? No, they simply understood human relationships. Using Eric Berne's Transactional Analysis, Sandler devised a selling system and distilled forty-nine unforgettable rules that are frank, sometimes fun, and always easy to put to use. Sandler Training CEO David Mattson, coauthor of Five Minutes with VITO , delivers this fresh and often funny guidebook, filled with real-world tactics for successful prospecting, qualifying, deal-making, closing, and referral generation. In the first week of release, the Amazon ranking of The Sandler Rules shot to: #1 in the Sales and Selling category #2 in Hot New Releases--business books #3 in business books #23 worldwide!
I have been familiar with the Sandler Methodology and Rules for more than a couple of years so naturally, I was looking forward to reading this book. If you talk about the book only, it's quite light and it felt more like a list of rules than a book. I was expecting more insights and details on each rule rather than 2/3 pages on each rule plus an exercises task. The exercises task are good and involve a lot of self-reflecting.
Overall I gave it 4* for the bigger picture in which this book fits in but again, as a book itself, it's not worth the price tag at all; you can probably download somewhere the list of rules and save yourself some money.
I found this book to be very redundant after a while. It touches on some very important points on how to navigate a successful conversation and not get caught up on selling. But after a while I found myself getting bored of the same rules/lessons being taught but worded differently.
I still do recommend this book to new sales people. It has helped me make changes on how I go into my calls and also my overall mindset on selling.
Great tips not just for sales, but in communicating with people in general. Helps you understand the mind of who your talking to, not just your own agenda.
There are sections of the book that I got a lot out of but others that just left me cold. Perhaps I need to read the published date but I felt like the Columbo reference was a little dated. I get the idea of asking questions in an unassuming way but I don't think you need to appear as a bumbling fool to get it. This probably works for some. I should try it but I fear it may come off insincere for me.
Of COURSE the book opens and closes with a DISCLAIMER: In order to get the most out of this book you should hire a Sandler trainer. And a link to website with a "free" membership of some sorts. I guess I should expect that but it's a bit of a turnoff.
I did like the recommendations for recapping a meeting, the definition of prospecting and the recommendation to essentially shut up and listen. It's amazing what people will tell you when they are permitted to talk. Get your ego out of the way.
I short read with some good advice so I would recommend it but skip over the sections that make you roll your eyes and throw up in your mouth a little.
For every seasoned sales professional out there, this is a must read. Not because it introduces any new ideas or any new methods, but because it presents in a way that just plain makes sense. Most of us have been in the situation where we walked out of a prospects office and said to ourselves "Got it". How surprised we were to find out the prospect took our recommendations, gave them to his current provider, and never returned a call. In short, we got rolled. The thing this book does is makes you aware of the game that goes on between a prospect and a sales person and how the rules work. Next, it brings to the forefront the idea that every appointment isn't necessarily an opportunity. Prospects are more than willing to pump you for your time and experise with no intention of ever doing business with you. Once you recognize what's happening, you can make a decision whether to continue getting used or to move to the next opportunity.
This book originally got my attention when I learned that David Sandler developed his "rules" for effective selling on transactional analysis (I'm Ok. You're Ok.) I was introduced to transactional analysis early in my career as a business manager and it has a profoundly positive impact on me. A selling methodology based on transactional analysis was intriguing. The book was decent....David Sandler's "rules" are thought-provoking, organized and practical. On the other hand, I did not feel that the approach was ground-breaking or even unique. In the end, I viewed it as just another run-of-the-mill book on sales technique. Average, but not great. I have read better and more effective sales books.
This is a must read for everyone interested in a career in sales. When I first attended Sandler Sales Training, I was one of the worst performers in the company. One quarter after completing the course I was in the top five, and remained for my entire sales career.
I have given this book to many young college grads who were starting their career in sales. Without exception, every single one of them came back to thank me profusely for the gift. The book has had a profound impact - yet each of its tenants is so simple you end up slapping your forehead.
David Sandler selling principles are timeless. The "buyer/seller" dance is worthy of study if you are at all involved in the sales world. This book handles the job of applying these principles extremely well. It is the type of book that you keep near your desk at all times. I find (like I imagine all salespeople do from time to time) that I can get complacent in my sales techniques and this book brings me back to a more carefully thought out strategy for myself and my customers.
If I could add another star, I would. This book is THAT great. This is one of the three books I find myself picking up from time to time and re-reading sections of. A lot of Sales (like life) is creating good habits, and by following the "Rules" David Sandler lays out, you will find your efforts are rewarded with greater frequency as your good habits develop. I can't say enough good things about this book; it ought to be issued to every high school student in America.
A must-read for any professional salesperson, and a concise refresher to anyone familiar with/employing the Sandler system. No other sales book packs as much valuable knowledge in a single volume. Most actually include very little useful information. But each of the Sandler rules are absolute gold for the sales professional looking to stay at the top of their game.
very insightful content. More than just the sales book. Like the man who give it to me, Joe Marr, the book really doesn't teach you about selling but more it teaches you about how to best sell yourself.