“The art of live communication and relationship building remains critically important no matter what industry you work in. In today’s global economy, it’s typically not the smartest, hardest-working, or most technically savvy who succeed. Even those who have complete mastery over the technical aspects of their jobs need to communicate and relate to others effectively and strategically to earn the respect, trust, and admiration of their colleagues—indeed, in order to succeed. The ability to communicate well is often the most important precursor to success in the workplace.”